Frequently asked questions
Eye Lash extension
Will i require a patch test ?
Yes! Once your eyelash appointment has been confirmed. All clients are required to contact the clinic at least 48 hours before treatment to schedule a patch test appointment, this will last approx 10 minutes.
Can i wear my contact lens ?
No! All eye procedure require contact lens to be removed for the duration of the treament. However they can be worn before and after. Clients are required to bring their case to store the contact lens in.
Can i wear mascara on my eyelash extensions ?
Yes! even though mascara is not required since the extensions give the illusion of wearing mascara it can be worn. However the mascara used muct be water based. You must NOT use oil based or water proof mascara.
What are eyelash extensions?
What is the aftercare routine ?
What is differnece between cluster and individuals lashes ?
Individual lashes and single synthetic strands applied to your natural lash, whereas cluster lashes are made up of 3-4 strands fanning out and applied to your natual lash
How often will i need infills ?
When performed regularly infills keep your laseshs looking fresh and luscious. You may need them done more or less often depending on how well you maintain and your natural lash cylcle. Typically, clients get infills every 2-3 weeks, however some clients prefer to replace their full set every 4-6 weeks.
Can i pay in-store ?
Yes ! Clients can choose to book thier treatment online and pay in-store. Select this option at booking. In store we accept, Debit/Credit cards and cash. No cheques or international currency will be accepted.
Do you accept installment or payment plans?
Unfortunately we do not provide installment plans. However we do require a deposit on selected treatments. Deposits or full cost can be paid online or alternatively in store. If the treatment has be confirmed by deposit the remaining cost should be settled on the day of the procedure.
Eyelash Lift and Tint
What are the contraindications of eye lash lifting & tinting ?
Below are a list of conditions ( not inclusive) which may prevent or change the course of treatment. The therapist will inspect and confirm whether you are suitable.
What is the aftercare routine ?
It is advised to avoid touching and getting your lashes or applying mascara for at least 24 hour. Do NOT use eyelash curlers, and avoid getting them wet.
Will the lash lift damage my natural lashes?
No! All our staff are properly skilled and trained to ensure accurate lash lift and tint procedures
How long does lash lift and tinting last?
A lash lift and tint can last anywhere between 6 to 8 weeks. Results may vary from client to client depending their lash growth cycle. There are some situations that may cause the lift to drop/weaken prematurely such as swimming, use off harsh products or heat. If you find that your lift does not last the full 2 months, you can repeat the treatment after a minimum of 4 weeks from the inital treatment.
Health and Safety
How do you maintain sterility ?
Each station and eqipument is thoroughly disinfected before every appointment and after each treatment. For invasive procedures involving sharps, we use single use equipment which are discarded after each client. Gloves are also worn at all times during procedures and wash hands before and after
Am I a suitable candiate for Microblading ?
You can NOT have the procedure done if:
What is the aftercare routine for microblading?
Immediately after the procedure, the brow area will be cleaned. Once dried, a barrier cream will be applied on and around your brows. The barrier cream helps to keep the brow area dry while allowing the skin to breathe and help promote the healing process. This cream will stay on the skin for 3-4 days and will dissolve on its own. You may experience the following after the procedure: slight rednessswelling, itchiness and scabbing. These symptoms can last anywhere between 24-48 hours. You will be given specific instructions by our artist, to follow after treatment.
Prices shown are valid at the time however, may be subject to change. We do aim to keep our wesbite updated with any changes.
Delay to appointment
Please arrive at least 10 minutes before your scheduled appointment. If you arrive late please note you will be offered offered a shortened service, so that the next client treatment is not affected (this option will depend on on the treatment you have booked) . Alternatively you will be asked to resechule your appointment.
It is important that you inform us of any health conditions, allergies during your consutation as it is vital for our staff to identify any contraindications present. You will be require to complete a consent and consultation form prior to receiving your treatment.
It is important for us to provide a service with good continuity. For this reason we choose to file and update client records to ensure that all staff are aware of any medical conditions and can continue to offer safe treatments. Consultation sheets will be filed confidentially and
We have a strict age policy with the minimmum age being 18 years old. This is due to some of our treatments altering the appearence which could be unsafe on younger individuals. If clients appear younger than the age restriction they could be asked for age Identiciation (only Picture ID is accepted)
Beauté Lab requires at least 24 hours notice prior to any cancellation or rescheduling of an appointment.
To secure a booking at beauté Lab a non-refundable booking fee equal to 50% of the scheduled service is required.